Privacy Policy

Last updated: 22 June, 2022


We take safeguarding online privacy seriously. Please read the whole of this statement carefully as it sets out what information we may collect from you, how we may use it and your rights in respect of our use and the key details of our privacy policy. Please read this Privacy Policy carefully before using the http:///www.mayalombarts.com website (“Website”) operated by Health Coach Maya OÜ (“us”, “we”, or “our”).

It governs the privacy terms of our Website, located at www.mayalombarts.com. Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our Terms and Conditions.

Any questions regarding our processing of personal data should be directed to us via hello@mayalombarts.com

Your Privacy

Health Coach Maya OÜ follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.

Definitions

“Non Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.

“Personally Identifiable Information” is non-public information that is personally identifiable to you and obtained in order for us to provide you with services or products within our Website. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.

SCOPE

Our Privacy Statement governs any kind of processing where we are acting as a data controller or co-controller (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons. This statement applies to our processing of data collected through any means, actively as well as passively, from persons located anywhere in the world. 

We are guided by the following principles when processing data:

  • We will only collect data for specific and specified purposes; we will make it clear at the point when we request your information, what we are collecting it for and how we are going to use it;
  • We will not collect data beyond what is necessary to accomplish those purposes; we will minimise the amount of information we collect from you to what we need to deliver the services required;
  • We will collect and use your personal information only if we have sensible business reasons for doing so, such as contacting you with a Monthly Newsletter and relevant offers from time to time or provide you with coaching services and membership updates;
  • We will not use your data for purposes other than those for which it was collected, accepted as stated within our policy, or with your prior consent;
  • We will seek to verify and/or update your data periodically and we will accept requests from you for amendment of the data held;
  • We will apply high technical standards to make our processing of data secure;
  • Except otherwise stated, we will not store data in identifiable form longer than is necessary to accomplish its purpose or as required by law.

Information We Collect

Generally, you control the amount and type of information you provide to us when using our Website.

As a Visitor, you can browse the public parts of our website to find out more about our Website. You are not required to provide us with any Personally Identifiable Information as a Visitor.

If you provide us with your email address it will be stored, along with your first name and surname via ActiveCampaign who have their own privacy policy and will protect your data. You can find out more here

We will never sell or share your personal information with third parties.

The information we may collect about you could include, but is not limited to:

  • Personal details
  • Lifestyle and social circumstances
  • Financial details
  • Physical or mental health details

We will collect information from you when:

  • You sign up to our newsletter or mailing list
  • You download an opt-in
  • You join a course, membership or program
  • You contact us for information via our website or social media channels, by email or contact form
  • You post on our social media channels, website or blog
  • You work in collaboration with us

We may use the information collected to:

  • Allow you to process a booking for a product or course
  • Create a profile for you on our membership site
  • Send you our newsletters or provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes 
  • Ensure that content from our site is presented to you in the most effective manner for you and your computer
  • Allow you to participate in the service you have chosen to do so
  • Notify you about changes to our service

We also collect the following:

Computer Information Collected

When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non Personal Information.

Cookies

Our Website uses “Cookies” to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

Third Party Tracking Tools

We also use third party tracking tools to improve the performance and features of our Website. These third party tracking tools are designed to collect only Non-Personal Information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

We might use Remarketing with Google Analytics to advertise on third party sites to you after you visited our Site. We and our third party vendors, like Google, use first party cookies (such as the Google Analytics cookie) and third party cookies (such as the DoubleClick cookie) to inform, optimize and serve ads based on your past visits to our Site.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

Our service providers may collect the following data about the way you use our site, which will almost always be anonymised and aggregated before reporting back to us:

  • Number of visitors to our site
  • Pages visited whilst using the site and time spent per page
  • Page interaction information, such as scrolling, clicks and browsing methods
  • Source location and details about where users go when they leave the site
  • Page response times and any download errors
  • Other technical information relating to end user device, such as IP address or browser plug-in

Automatic Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyse trends among our Users to help improve our Website.

How We Use Your Information

We use the information we receive from you as follows:

  • Customising Our Website – We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website – We may use the Personally Identifiable information you provide to us
  • Newslettter and other information you request to be sent via our website – We may use the Personally Identifiable information you provide to us to deliver the requested information. Also see Our Email Policy
  • Sharing Information with Affiliates and Other Third Parties – We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. appointment scheduling services, payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.
  • Data Aggregation – We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others. At no time is your Personally Identifiable Information included in such data aggregations.

Marketing Emails

We will make it as easy as we can for you to opt out of unwanted processing, providing it does not restrict our ability to provide you with the primary service you have requested. 

Please note if you wish to unsubscribe from any marketing emails that you have signed up for, you can do so by emailing hello@mayalombarts.com or by clicking on the unsubscribe link on the marketing email that was sent to you (every email will contain one at the bottom). It may take 24 hours for this to become effective.

Legally Required Releases of Information

We may be legally required to disclose your Personally Identifiable Information, if such disclosure is

  • required by subpoena, law, or other legal process;
  • necessary to assist law enforcement officials or government enforcement agencies;
  • necessary to investigate violations of or otherwise enforce our Legal Terms;
  • necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or
  • necessary to protect the legal rights, personal/real property, or personal safety of Us, our Users, employees, and affiliates.

We collect data for the purposes set out above. Data is managed to ensure that it is either erased from our system when it is no longer required for the purpose for which it was collected, retained for legal reasons or minimised and retained. 

Any health data collected from you has special protection and is limited to that permissible by law.

Protecting Your Child’s Privacy

Our Website is not designed for use by anyone under the age of 16 (“Child”), though we realize we may have a Child attempt to make purchases through our Website. We do not verify the age of our Users nor do we have any liability for verifying a User’s age. If you are a Child, please seek the permission of a parent or guardian before using our Website. If you are a parent or guardian and believe your Child is using our Website, please contact us to remove your Child’s account; we reserve the right to ask you for verification of your relationship to the Child before we honour such a request. If we discover that a Child has created an account on our Website, we will immediately delete the account as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. However, as parent of such a Child, you understand that you are legally liable for any transactions created by the Child.

Links to Other Websites

Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

Data Collector

Maya Lombarts, owner of www.mayalombarts.com
You can contact me via the
 contact form.